If you need to connect to UC services when you're off campus using your personal computer or a laptop provided by UC, you'll need remote access. Find out about remote access to UC from off-campus.
This page provides instructions on how to connect to UC services from off-campus:
To use UC services or resources from off-campus for example at home or a hotel, you need to setup for Remote Access. To learn more about how to set this up, click on the registration button below.
This outlines how to set up your personal computer (laptop or desktop - tablets and iPads are not supported) to access your on-campus desktop.
On the computer you wish to use (eg your personal computer):
a. Open your preferred browser, and go to聽
b. Enter your UC聽username聽and聽password聽(eg abc123) and click聽Logon
c. You will receive a text message (to the mobile phone you nominated in the setup process) with a code.聽Enter this code when you receive it into the TxtCode field.
d. Once you log in, you will see a window similar to the one below. Click on聽the icon that has your desktop computer name (usually it will be called "My Desktop 1"). This will launch your desktop.
e. Enter your username聽and password (username should be automatically entered already).
This section explains how to connect your UC issued Mac聽or聽your personal Mac to UC to access IT services and resources from off-campus.
On the computer you wish to use (eg your personal computer):
a. Open your preferred browser, and go to聽
b. Enter your UC聽username聽and聽password聽(eg abc123) and click聽Logon
c. You will receive a text message (to the mobile phone you nominated in the setup process) with a code.聽Enter this code when you receive it into the TxtCode field.
d. Once you log in, you will see a window similar to the one below. Click on聽the icon that has your desktop computer name (usually it will be called "My Desktop 1"). This will launch your desktop.
e. Enter your username聽and password (username should be automatically entered already).
If you need to connect to another Mac located on campus, please call the IT Service Desk and they will take you through the setup process.
If you need to connect to a Windows computer located on Campus you need to:
Once the above is done, you need to:
a. Install Microsoft Remote Desktop. You can get this from the Apple Store or the UC Software Center.
b. Run Microsoft Remote Desktop and enter the computer name and your UC username and password.
UC Laptops are able to access most聽UC services without any additional configuration - just connect to your WIFI - with some exceptions eg Jade and TimeTabling (syllabus plus).
Even though it is not required, we still recommended that you setup Remote Access in case it is needed later.
All UC laptops have a sticker on the lid that looks like the image below. The text starting with聽L聽is the computers name (this can also be referred to as the 'Asset Tag').
If you have a UC laptop, you can connect to any WIFI network and work as you would if you were in the office with the following exceptions:
If you need access to either (or both) of these systems, please contact the聽IT Service Desk.
Jade is not automatically enabled for off-site access. If you need to access Jade from home, please contact the聽IT Service Desk.
The TimeTabling application is聽not enabled for off-site access.聽If you need to access this application from off-campus, please contact the聽IT Service Desk.
